Krika's Terms & Conditions — Transparent & Easy to Understand

Krika is an online betting platform based in Bangladesh, offering Sports Betting, Live Casino, and a range of gaming services to Bangladeshi users. These Terms and Conditions ("Terms") constitute a legally binding agreement between Krika and its users.

These Terms & Conditions may be updated at any time. Krika will notify users of any changes via their registered email or a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions are written in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

To register on the Krika platform, users must provide accurate and complete information. Accounts created using false details may be terminated at any time, and the associated balance may be forfeited.

• Each user is only One Account You may open one account only. If multiple accounts are found linked to the same person, all accounts will be closed.
• It is the user's responsibility to keep their account password and login credentials strictly confidential.
• Sharing or transferring your account to anyone else is strictly prohibited.
• If you suspect unauthorized access to your account, contact Krika support immediately.
• If any registration details change (such as your phone number or email), please update them promptly.

Krika reserves the right to temporarily suspend any account, without prior notice, for any reason — particularly on security grounds.

To join Krika, you must be at least 18 Years is required. We are firmly committed to protecting minors from betting.

As part of the KYC (Know Your Customer) verification process, users are required to submit any one of the following government-issued identity documents:

• National ID Card (NID)
• Passport
• Birth Registration Certificate (with proof of age 18 or above)

Withdrawals cannot be processed until KYC verification is complete. This is in place for your own security. All information submitted to Krika is stored with strict confidentiality.

Krika currently supports the most widely used mobile banking methods in Bangladesh. Deposits can be made via the following:

All deposits are calculated in Bangladeshi Taka (BDT). The details provided at the time of deposit must match the information registered on your account. Deposits made through third parties are strictly prohibited.

No additional fees are charged on deposits. However, charges from your mobile banking operator may apply.

To withdraw winnings from Krika, the following conditions must be met:

• KYC verification must be completed.
• Withdrawals must be made to the same account used for the deposit.
• The minimum withdrawal amount is ৳1,000.
• The maximum daily withdrawal limit is ৳1,00,000.
• Winnings derived from bonuses are subject to the relevant wagering requirements before any withdrawal can be made.

Withdrawal requests are typically within 24–72 hours processed within. Large withdrawal requests may require additional verification, which can take extra time. Krika reserves the right to review any withdrawal request for security purposes.

Krika offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed. The general rules governing bonuses are outlined below:

• Welcome Bonus: A bonus is available on the first deposit for new users. The bonus amount and applicable terms are listed on the promotions page.
• Wagering Requirement: Bonus funds typically require a wager of 5x to 20x. Specific terms are listed on each bonus page.
• Duration: Each bonus has a set expiry period. Any unused bonus will be automatically forfeited once it expires.
• Bonus Abuse: Any attempt to abuse the bonus system will result in the forfeiture of the bonus and any associated winnings.
• A bonus once: Each user may benefit from each promotion only once.

Krika reserves the right to modify, suspend, or cancel any bonus offer at any time. For the latest information on ongoing bonuses, Latest Promotions View page.

The following rules apply to all betting activity on Krika and are binding on every user equally:

• Once a bet is accepted, it cannot be cancelled under any circumstances — though the cashout option may be used if available.
• Krika reserves the right to void any bet placed at incorrect odds due to a system error.
• How bets are settled in the event of a match abandonment or postponement is outlined in the rules for the relevant sport.
• Krika is not responsible for any network issues that occur during live betting.
• Minimum and maximum bet limits for each event are displayed on the platform.

Krika strives to offer fair odds across all betting markets. If you have any questions about a particular betting market, Betting Tips View the section or contact support directly.

The following activities are strictly prohibited on the Krika platform and will result in permanent account termination:

• Match Fixing or Use of Insider Information: Betting by illegally influencing sports or exploiting insider information.
• Multiple Accounts: Creating multiple accounts or opening a new account to claim bonuses more than once.
• Bonus Abuse: Exploiting the bonus system in a systematic manner to gain an unfair advantage.
• Hacking & Cyber Attacks: Attempting to breach the platform's security systems.
• Money Laundering: Using the platform for the purpose of money laundering.
• Use of automated bots: Betting or managing accounts using automated software or bots.

If you wish to close your account, please contact our support team. Upon voluntary account closure, you will be given the opportunity to withdraw any remaining balance.

Krika may suspend or terminate an account under the following circumstances:

• If evidence of a terms violation is found.
• If the information provided is found to be false or misleading.
• Prolonged inactivity (more than 12 months).
• For legal or regulatory reasons.
• If a security concern is identified.

A maintenance fee of ৳100 per month may be charged on inactive accounts. We strongly recommend withdrawing your balance before closing your account.

Krika believes betting is a form of entertainment, not a source of income. We care about the mental and financial well-being of all our users and are committed to fostering a responsible betting culture.

• Users can set their own deposit limits.
• Accounts can be locked for a set period using the self-exclusion option.
• Specialist support resources are available for users experiencing problem gambling.
• Strict age verification measures are in place to protect minors.

To learn more about responsible betting, visit our Responsible Gaming Visit the page.

Krika takes the privacy of its users' personal data very seriously. Any information you provide is used solely for account management, identity verification, and service improvement.

Krika never sells your personal information to third parties. However, we may be required to share certain information with relevant authorities when legally obligated to do so.

For data protection, we use:

• SSL Encryption — all transactions and communications are fully protected.
• Two-factor authentication (2FA) — to keep your account secure.
• Regular security audits — to identify and address system vulnerabilities.

For more information, visit our Privacy Policy Please read.

For any dispute or complaint, please contact Krika's support team first. We always aim to reach a resolution through open discussion.

How to Submit a Complaint:

1. Submit a complaint via email or live chat with full details of your issue.
2. We will acknowledge your complaint within 24 hours of receipt.
3. An initial response will be provided within 72 hours of completing the review.
4. Complex matters may take up to 14 business days to resolve.

Users have the right to escalate a complaint to the relevant regulatory authority if they disagree with a decision made by Krika.